Friday, 27 May 2011

MOTIVES FOR EMPLOYEE TRAINING AND DEVELOPMENT


The motive at the back employee training and development cannot be stress. When requirements happen as a result of conclusion from the outcome of performance assessment.
As part of professional development understanding and as part of succession planning to help an employee be suitable for a planned modify in role in the organization.
SEVERAL TOPICS TREATED IN WORKER TRAININGS:
Interactions: The rising range of today's workforce brings a extensive variety of languages and customs, thus staff should be capable to be very good in both written and verbal communication.
Computer skills: Computer skills are suitable a essential for behavior administrative and office tasks. In this era of technological innovation, computer skills are very necessary for approximately of departments in an organization.
Customer service: Enlarged competition in today's global marketplace makes it critical that employees recognize and meet the needs of customers. The firm that stands out from the multitude is that firm that locate its customers first before every other goal. Then the need to always guide staff on customer service.
Variety: This include clarification about people and their different perception and views, and how this can be griped.
Beliefs: There are different beliefs in different firms. Some firms connect more importance to certain issues like moral, work period, unpunctuality etc than other matters. Today's society has increasing opportunity about corporate social responsibility. Also, today's diverse workforce brings a wide variety of values and morals to the workplace. This calls for the need for staff to be reminded of these always throughout training and development.
Human relations: The increased pressure of today's workplace can take in misunderstandings and disagreement. Training can help people to get along in the workplace with good understanding of each other and the office inter personal relationship to decrease official argument.
Superiority Management: Proposal such as Total Quality Management, Quality Circles, benchmarking, etc., need basic training about quality thought, guidelines and principles for quality, etc.
Protection: Protection training is serious where working with heavy equipment, dangerous chemicals, repetitive activities etc. Staff should be made to understand that in spite of the fact that they have a security department, the protection of each staff is in his /her own hands.

1 comments:

Donna said...

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