a) Philosophical, consisting in the design of humans - men and women - as be autonomous and rational and respect fundamental to all human beings while endowed with free will, rationality, moral awareness, capacity imaginative and creative.
b) Social policy, which consists of a universal ethic of equality, reciprocity and human solidarity and a policy of pluralistic democracy, fair and human.
c) Educational, consisting of the commitment to help all individuals in implementation and improvement of its potential.
So, with the humanistic approach, "the concern with the machine, the working method, with the formal organization and the principles of administration applicable to organizational aspects give priorities to the concern with man and his social group: the technical aspects for the formal psychological and sociological aspects.
The school of human relations was born from the need of reducing the dehumanization of work and at the same time, increasing the efficiency in business.
The informal groups can communicate with ease, and find supportive environment for the majority of their problems. The formal organization is the organizational structure - organs, functions, hierarchical levels and functional relationships - and informal organization is the set of interactions and relationships that are established between the workers - uses and customs, traditions and social norms.
The informal organization is reflected by attitudes and provisions based on the opinion and sentiment. The expression of the need to 'join up' and do not change quickly or make the logic: relate to the sense of values, the lifestyles and the acquisition of social life that a person strives to preserve and defend of which is willing to fight and resist.
The social man, which is based on the following aspects:
a) Employees are complex social creatures, with their feelings, desires and fears. The behavior at work - as the behavior in any place - is a consequence of many motivational factors.
b) People are motivated by human needs and achieve their satisfaction through social groups with whom they interact. Difficult to participate and connect with the group cause elevation of turnover of people, lowering of moral, psychological fatigue, reduced levels of performance,
c) The behavior of social groups can be manipulated by an appropriate style of supervision and leadership (human abilities).
d) The social norms of the group act as regulatory mechanisms of the behavior of members. The levels of production are controlled by the rules of the informal group. This social control takes both positive sanctions (stimulation, social acceptance, etc..) And negative (mockery, isolation from the group, etc.).. The employee is seen as a being creative and thinking, and issues such as integration, social behavior and participation in decisions.
The theory of bureaucracy was born from the work of Max Weber, in the 1940s, he studied the organization as part of a social context, influenced by changing social, economic and religious.
The bureaucratic model is proposed as an efficient administrative structure for complex organizations, governed by the rules and inflexible hierarchy. Bureaucracy is a form of human organization that is based on rationality.
